Data We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you register, whether that is bKash, Nagad or Rocket. We also collect transactional data each time you deposit or withdraw, including the wallet
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number used and the amount processed. Technical data — your device type, browser, IP address and session activity — is logged automatically to keep your account secure and to detect irregular access. We do not sell your personal data to third parties. Payment data tied to
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your bKash, Nagad or Rocket wallet is handled only for the purpose of processing your transactions and verifying your account identity. We may share data with payment processors and fraud-prevention services where it is strictly necessary to complete a transaction or protect against unauthorised access. Any
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data sharing happens under confidentiality obligations. Retention periods vary by data type: account identity data is kept for as long as your account remains active, while transactional records may be retained longer where required by applicable law. You can request a summary of your stored data
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at any time through our support channel. Availability of our services depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.